Internal Communications Manager
Location: Indianapolis IN
Position Summary
The incumbent is responsible for leading, developing and executing the organizations internal
communications strategy. The incumbent should be able to make employee communication concise and
interesting. The content and delivery need to be reflective of our culture. The selected leader will serve
as the champion of our employee communication efforts with staff at all levels of the organization.
Position Duties/Responsibilities
Partner with internal stakeholders to create and distribute relevant and timely communication
to employees through multiple communication channels
Create communication that reflects the organization's culture, is interesting to read, and easily
digestible by a diverse employee population
Work closely with Sr. Executive leadership to develop content and ensure that our company
messages are clear, concise, and in line with the broader company strategy
Work closely with leadership across departments to develop best practices for internal
communications that will increase staff engagement and sharing of information
Champion the internal communications committee to drive communication throughout the
organization
Lead in the development of effective and cost-effective internal communications solutions using
a range of new and existing tools
Partner with all divisions to assist in the composition and distribution of internal messages
Other related responsibilities as assigned
Supervisory Responsibilities
No direct supervision duties, but accountable for overseeing all unit operations and ensuring
they adhere to company policies and procedure
Position Requirements
Bachelor’s degree in Communications, Journalism, English, or similar degree
7-10 years of internal communications or related experience
Outstanding composition skills
Excellent interpersonal and teamwork skills
Preferred:
15+ years of internal communications or related experience
Advanced degree in Journalism or related degree
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to
perform each essential duty satisfactorily. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions
Superior verbal, written, and communication skills
Creative thinker and problem so
Incredible attention to detail and insistence on accuracy
Flexibility; ability to multi-task, manage multiple projects, deadlines, and stakeholder
relationships and allow for adjusting priorities and interruptions
Ability to lead and manage projects with both short- and long-term goals
Self-starter; ability to work independently with limited direction
Ability to thrive in a complex environment
Professional demeanor with both internal and external contacts including personal appearance
and friendly, courteous treatment of peers, and people at all levels inside and outside the
organization
Proficient computer and data entry skills with Microsoft Office (Outlook, Word, Excel, and
PowerPoint)
Strong interpersonal skills with emphasis on relationship-building and consistent demonstration
of solid professional judgement
