POS IT Director

Location: Various

As a Software Engineer Sr. Manager, you will be given a chance to contribute to the products we create in our Point of Sales (POS) Division, help grow the next generation of engineering talent, and help shape the technology strategy of the enterprise.

In addition, you will be given the chance to work with our most strategic vendors to ensure that 3rd party tools and applications are readily available to all product teams that are interested in using them. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.


Strategy & Planning:

Works and negotiates with partners on the staffing of skilled engineering positions on product teams

Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner

Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that aligned to domain, portfolio, and enterprise strategic objectives

Evaluates new technologies for adoption across the enterprise

Helps to identify and demonstrate emerging technologies for adoption by product team

Delivery & Execution:

Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions

Documents, reviews and ensures that all quality and change control standards are met

Writes custom code or scripts to automate infrastructure, monitoring services, and test cases

Works with vendors and partners for the successful implementation of critical tooling and platforms

Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment

Participates in and leads review board sessions to drive consistency across the enterprise

Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics

Fills in on product teams for engineers who are out of the office

Support & Enablement:

Fields questions from engineers, product teams, or support teams

Monitors tools and participates in conversations to encourage collaboration across product teams

Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations

Provides application support for software running in production

Acts as a technical escalation point for the engineers on the team


Provides leadership, mentoring, and coaching to Software Engineers

Attracts, retains, and develops top talent to build a world class Software Engineering Team

Conducts annual and mid-year reviews by reviewing individual development plans and team feedback

Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests

Acts as a proponent of modern software development practices

Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams

Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

Preferred Qualifications:

Expert Knowledge of Point of Sales Systems

3 – 5 years of experience leading people in the POS Domain

Expert knowledge of the Front end with POS Systems

Knowledge, Skills, Abilities and Competencies:

Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs

Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders

Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Develops Talent: Developing people to meet both their career goals and the organization s goals

Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives

Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action

Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations