May 18, 2016 |

Scott Samuels, CEO of Horizon Hospitality – Featured in HR Exec Online


Scott Samuels, CEO of Horizon Hospitality – A member of the Sanford Rose Associates® network of offices, Featured in Human Resource Executive Online, Rebuilding Referrals

Dallas, TX 5/18/2016

By Andrew R. McIlvaine

As effective as the employee-referral process can be, some key improvements are still needed at many companies.

Too often, experts say, employee-referral programs not only fail to meet HR’s expectations, but end up leaving a bad taste in the mouths of job candidates and the people who referred them. A lack of transparency, inadequate rewards and poor communication are often the culprits, they say.

“I do a lot of speaking on HR and recruiting topics, and there’s always a lot of discussion on how to increase the number of employee referrals,” says Scott Samuels, president of Overland Park, Kan.-based Horizon Hospitality. “Everyone does something a little bit different and, 95 percent of the time, it’s wrong.”

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